Privacy policy
At Sunæ, we highly value your privacy. Personal information is handled with the utmost care and is only used to provide you with a secure, personal, and refined shopping experience.
What Information Do We Collect?
When you visit our website, place an order, or contact us, we may process the following personal information:
- First and last name
- Billing and shipping address
- Email address and phone number
- Payment information (processed exclusively through secure payment providers)
- IP address and browser information
- Order history
- Information you voluntarily provide through customer service or other interactions
This information is necessary to process orders, provide our services, and improve our website and customer experience.
How Do We Use Your Information?
Sunæ uses your personal information only for the following purposes:
- Processing, shipping, and delivering orders
- Handling payments, returns, and customer service requests
- Sending order confirmations and important service updates
- Responding to customer inquiries
- Improving our website, products, and services
- Complying with legal obligations
Sharing Personal Information
Sunæ only shares your personal information with third parties when necessary to provide our services.
This may include:
- Payment providers
- Shipping and logistics partners
- IT and platform services, such as Shopify and return management systems
We work with these partners under appropriate privacy agreements to ensure your information is handled securely and responsibly.
Sunæ never sells your personal information to third parties.
Cookies
Sunæ uses cookies and similar technologies to ensure our website functions properly and to improve your browsing experience.
Cookies may be used for:
- Website functionality and performance
- Analytics and statistics
- Marketing and advertising purposes
During your first visit to our website, we request your consent for non-essential cookies. You can adjust your cookie preferences at any time through your browser settings.
Data Security
Sunæ takes appropriate technical and organizational measures to protect your personal information against loss, misuse, and unauthorized access.
Our website uses SSL encryption to ensure your information is processed securely.
Your Rights
You have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your personal information where applicable
- Object to certain forms of processing
- Withdraw your consent
- Request the transfer of your data (data portability)
Privacy-related requests can be submitted via:
We will respond within the legally required timeframe.
Changes to This Privacy Policy
Sunæ reserves the right to update this privacy policy when necessary. The most current version will always be available on our website.
Contact
If you have any questions about this privacy policy or how we handle personal information, please contact us: